Returns & Exchanges
At Afloral, we want you to be completely satisfied with your purchase of our premium botanicals and home decor. If your order isn't quite right, you can return eligible items within 30 days of delivery for a refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all stems and delicate florals are secured to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund is processed and confirmed via email.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing